Progress Since Last Report

  • OIM V2
    • Change Logging
    • Installed Capacity Management Form
    • Security Web Postings behind certificate authentication using GOCTicket
    • New Gratia Requested Information
  • SLA for BDII
    • Still not approved officially by Ian Fisk but all other OSG, ATLAS, and CMS
  • RSV V3
    • In testing in ITB now
    • Includes new probes for security along with other updates
  • Ticket Queue and Interface for ITB Group
  • Moved network on all machines in Bloomington to prepare for physical move September 19th
  • Move Fully to VM Architecture of Services (Minus VORS, see below)

Current Work Items

  • Upcoming Deprecation of VORS
  • SLAs
    • MyOSG being reviewed
    • CA Distribution, OIM, ReSS, GOC Ticket and others coming soon.
  • New VO Package Procedures
  • Hosting Site Admins Meeting on August 6th and 7th

Issues Concerns

  • Increased Load of Tickets with LHC Start Up
six_months_resolution_rates.jpg
  • Fall/Winter Bloomington Machine Room Move
  • SLAs from Resources/Support Centers

WBS Status

ID WBS Agency Milestone Name In Charge Start Date Finish Date % Done
58 1.0.8.5 No Conduct review of operations functions (e.g. Indiana), production capability, and staff utilization with OSG Executive Team Weichel, Sehgal, Quick 1/16/09 2/13/09 100%
136 1.2.1.1.1 No Continue reliable publishing of current RSV tests to WLCG SAM (100% of records for T1 & T2 sites) Quick 10/1/08 9/30/09 75%
137 1.2.1.1.2 No Achieve Full Equivalency by adding worker node and information system tests Quick 12/2/08 5/31/09 75%
139 1.2.1.2.1 No Continued Coordination of Interactions between OSG and WLCG Operational Entities Quick 10/1/08 9/30/09 75%
140 1.2.1.2.2 No Testing and Updating of the OSG/GGUS Ticket Exchange Process (October 08) Quick 10/8/08 10/31/08 100%
141 1.2.1.3 No Participate in WLCG Grid Monitoring Working Group & Convey findings back to OSG (need metrics) Quick 10/1/08 9/30/09 75%
143 1.2.1.4.1 No For Core Services Quick 10/15/08 12/16/08 75%
144 1.2.1.4.2 No For Operation Support Services Quick 1/14/09 3/18/09 25%
148 1.2.2.1.1.1 No 1. BDII/CEMon Aggregator Quick 10/1/08 9/30/09 75%
149 1.2.2.1.1.2 No 2. VORS Quick 10/1/08 9/30/09 75%
150 1.2.2.1.1.3 No 3. OSG CA Distribution Quick 10/1/08 9/30/09 75%
152 1.2.2.1.2.1 No 1. RSV Collector Quick 10/1/08 9/30/09 75%
153 1.2.2.1.2.2 No 2. OSG Software Distribution Cache Quick 10/1/08 9/30/09 75%
154 1.2.2.1.2.3 No 3. GOC VOMS/GUMS Quick 10/1/08 9/30/09 75%
155 1.2.2.1.2.4 No 4. Gratia Quick 10/1/08 9/30/09 75%
156 1.2.2.1.2.5 No 5. VOMS Monitor Quick 10/1/08 9/30/09 75%
157 1.2.2.1.2.6 No 6. GIP Validator Quick 10/1/08 9/30/09 75%
158 1.2.2.1.2.7 No 7. MonALISA? (Deprecated) Quick 10/1/08 9/30/09 75%
159 1.2.2.1.2.8 No 8. OIM Quick 10/1/08 9/30/09 75%
160 1.2.2.1.2.9 No 9. Footprints Quick 10/1/08 9/30/09 75%
161 1.2.2.1.2.10 No 10. TWiki Quick 10/1/08 9/30/09 75%
162 1.2.2.1.2.11 No 11. Trouble Ticket Exchanges Quick 10/1/08 9/30/09 75%
163 1.2.2.1.2.12 No 12. Notification Tools Quick 10/1/08 9/30/09 75%
165 1.2.2.2.1 No Notification of events for Core and Support Services Quick 10/1/08 9/30/09 75%
166 1.2.2.2.2 No 24x7 Phone, Email, Web Support for Ticketing Quick 10/1/08 9/30/09 75%
167 1.2.2.2.3 No Weekly Operations Phone Call Quick 10/1/08 9/30/09 75%
168 1.2.2.2.4 No OSG RSS News Feed Quick 10/1/08 9/30/09 75%
169 1.2.2.3 No Handle OSG tickets (need metrics for performance) Quick 10/1/08 9/30/09 75%
170 1.2.2.4 No Support for security after hours (timeliness metric) Quick 10/1/08 9/30/09 75%
172 1.2.3.1 No Ticket handling Quick 10/1/08 9/30/09 75%
173 1.2.3.2 No Availability and performance of all services (priority is core services needed for production) Quick 10/1/08 9/30/09 25%
174 1.2.3.3 No Analysis of benefit and impact of distributed operational infrastructure Quick 10/15/08 11/18/08 25%
177 1.2.4.1.1 No Develop survivability plan requirements for operational services Quick 10/15/08 12/30/08 75%
178 1.2.4.1.2 No Re-organize hardware resources to implement survivability plan (operating systems, site redundancy) Quick 1/14/09 3/31/09 90%
179 1.2.4.2 No Document OSG Operational Processes Quick 10/30/08 12/30/08 75%
182 1.2.5.1.1 No Probes to replace all necessary VORS tests Quick 2/18/09 3/31/09 100%
183 1.2.5.1.2 No Core infrastructure probes (VOMS, GUMS, BDII, etc.) Quick 3/4/09 3/31/09 50%
184 1.2.5.1.3 No Central collector interface Quick 5/13/09 6/30/09 100%
186 1.2.5.2.2 No Augment the resource type in OIM to include submit resource or non-shared resource Quick 4/2/09 7/2/09 50%
187 1.2.5.3 No Plan and develop OSG Operations Dashboard Quick 1/6/09 1/30/09 100%
188 1.2.5.4 No Deprecate VORS and deploy replacement system Quick 1/21/09 2/27/09 90%

-- RobQ - 09 Jul 2009

Topic attachments
I Attachment Action Size Date Who Comment
jpgjpg six_months_resolution_rates.jpg manage 69.2 K 09 Jul 2009 - 13:56 RobQ  
Topic revision: r1 - 09 Jul 2009 - 14:09:38 - RobQ
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